Frequently Asked Questions
Everything you need to know about Scabal luxury tailoring and services.
What defines the quality of Scabal fabrics?
Scabal is renowned for using the finest raw materials, including Super 100s to Super 250s wool, cashmere, silk, and vicuña, all woven in our historic heritage mill in Yorkshire, England.
Do you offer international shipping?
Yes, we provide secure global shipping for all our fabric collections and ready-to-wear garments. Delivery times vary by region and are calculated at checkout.
How can I book a Made-to-Measure appointment?
You can book a personalized consultation through our website's store locator. Choose your nearest Scabal flagship or partner tailor to begin your bespoke journey.
What is your return policy for online purchases?
Ready-to-wear items can be returned within 14 days of delivery, provided they are in original condition with tags attached. Please note that cut-to-length fabrics and personalized garments are non-returnable.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.
How should I care for my Scabal garments?
To preserve the integrity of the natural fibers, we recommend professional dry cleaning only and using high-quality wooden hangers to maintain the garment's structure.