Returns & Exchanges
At Scabal, we are committed to your complete satisfaction; if your luxury garment does not meet your expectations, you may return it within 14 days of receipt for a full refund or exchange. Please ensure all items remain in their original condition with all security tags and artisanal packaging intact.
Return Process
- 1.Initiate Your Return
Log into your Scabal account and navigate to your order history to select the items you wish to return and receive your unique Return Authorization Number.
- 2.Prepare the Package
Place the items in their original Scabal box and include the completed return form along with the original invoice to ensure efficient processing.
- 3.Schedule a Collection
Affix the pre-paid shipping label provided in your original order to the outside of the box and schedule a complimentary courier pickup at your convenience.
- 4.Quality Inspection & Refund
Once our master tailors have inspected the returned items to confirm their original condition, your refund will be processed to your original payment method within 7-10 business days.